top of page
Desktop - 101.png

Role:

Lead UX Researcher & Designer

Duration:

18 weeks

Tools:

Figma, Photoshop,
MS Office, UserZoom, Zoom, Notion

Directed client meetings and strategic project planning, articulating key findings and decisions to stakeholders.

Conducted evaluative and generative research to analyze datasets for key user needs and usability issues.

Generated and validated 20+ solutions, converting research into functional designs.

Revised sitemaps and user flows, and crafted wireframes and prototypes through iterative process.

Assessed usability, refined designs based on user feedback and evaluated their impact using KPIs.

​Transforming Learning Experience with Data-Informed Redesign and Integrating AI, Interactive Features and Accessible Content for Young adults with Disabilities

Contributions:

Client:

Transition Discoevrie

Won "Best in Show" at IU Capstone Panel Presentation 2024

TD mockup 01 1.png

PROJECT OVERVIEW

Vector 8 (2).png

Project Context

​Transition Discoveries is a collaborative initiative supporting youth with disabilities transitioning to adulthood. The client focus on enhancing the learning experience through a digital platform equipped with AI-driven interactive tools, while also evaluating and improving website usability, accessibility and performance.

PROBLEM SPACE

To begin with let’s hear the story of Sarah...

Group 4.png

Meet Stella,

A 17-year-old, home-schooled due to a traumatic brain injury, feels overwhelmed about life after high school. She turns to the Transition Discoveries website for gamified resources and data-driven guidance on transition topics.

However, she finds it overly dense with information, highly exhausting and less interactive than expected, making learning frustrating and unsatisfying. She anticipates a more engaging and easily accessible experience with fun elements to motivate her and ease the process.

How might we ensure that the Transition Discoveries website becomes a catalyst for a confident and well-supported transition experience to work or higher studies for Stella and other students with disabilities facing similar challenges?

SOLUTION SPACE

A glimpse of the final proposed solution

#1  Core Solution

Revamping the Website

Improved the website's usability to have better streamlined and informed user navigation.

Enhanced visual appeal by refining white space, colors, typography, and layout, aligned with their brand identity to maintain clear visual hierarchy and declutter the interface for effortless decision-making.

FireShot Capture 002 - Transition Discoveries - Your Voice . Your Story . Your Future_ - t

Before

home 2.png

After

Group 1000005974.png

#2 Supporting Solution

Introducing AI Chatbot

Leveraging conversational AI as companions, guiding users interactively as they complete each module to boost user engagement.

Property 1=Variant2 2.png
Property 1=Variant4 1.png

#3 Supporting Solution

Added More Interactive Features

Adapted vocabulary cards, progress bars and checklists for informed experience and integrated note-taking feature for quick info recording, situational quizzes for practical learning and a collaborative forum to exchange knowledge.

Group 1000005973 1.png
Property 1=sticky note, Property 2=Default (1) 1.png

THE IMPACT

THE IMPACT

Quantifying success with key performance metrics 

Group 1000005976.png

Accelerated task efficiency by 1.5x with a 35% reduction in time, while increasing task success rate by 40.2% and user satisfaction by 52.3%

td gRAPH.png

59.8%

Pre-redesign

Untitled (7).png

100%

Post-redesign

Avg. Task Success Rates (%)

Untitled (8).png

Pre-redesign

Post-redesign

Untitled (9).png
Untitled (9).png

Avg. Time Taken on Tasks (mins)

Pre-redesign
53

Post-redesign
81

0

10

30

40

Not Acceptable

50

60

70

Marginal

80

90

100

Acceptable

Avg. SUS Score Calculated

MY UX WORK FLOW

Vector 8 (2).png

​How you approached the project from research to final implementation?

PHASE 1:

Research & Analysis 

Group 1000005977 (7).png

PHASE 2:

Design, Testing and Handover 

Group 1000005978 (5).png
Any questions or an idea? or maybe just a friendly hi?
Reach out and let's thrive together!!
Crafted with 26543 cups of mocha with an extra shot of chocolate and sprinkled with <3 
bottom of page